Privacy Policy

Wings Over Shellharbour Pty Ltd (we, us, our) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, hold, use and disclose personal information when you use the Wings Over Shellharbour website and related services.

Last updated: 1 December 2025

1. Who we are

This website is operated by Wings Over Shellharbour Pty Ltd (ABN 49 690 367 063) in relation to the Wings Over Shellharbour event.

Privacy contact:
Email: contact@wingsovershellharbour.com.au

2. What personal information we collect

The types of personal information we may collect include:

Contact details (name, email address, phone number)
Enquiry details (information you submit via forms)
Subscription details (newsletter sign-ups and communication preferences)
Participation details (e.g. business/organisation name, role, school, year group, industry category—if you register interest for Careers/STEM, exhibitors, vendors, speakers or sponsors)
Website usage information (IP address, device/browser type, pages visited, approximate location, referral source)
Marketing/analytics identifiers (cookie IDs and similar identifiers used for analytics and advertising)

We do not intentionally collect sensitive information (as defined under Australian privacy law) via this website. Please avoid submitting sensitive information through website forms unless we specifically request it.

3. How we collect personal information

We collect personal information when you:

Submit a website form (e.g. contact, sponsorship or exhibitor enquiry, Careers/STEM enquiries)
Subscribe to receive emails via our email marketing platform
Interact with our emails, ads, or social media content
Browse our website (via cookies and similar technologies)

4. Why we collect, use and disclose personal information

We collect and use personal information to:

Respond to enquiries and provide requested information
Send updates you have opted in to receive (e.g. ticket launches, event announcements, program updates)
Manage and respond to participation enquiries (exhibitors, vendors, sponsors, Careers/STEM partners)
Operate, maintain and secure our website
Understand site usage and improve user experience
Measure marketing performance and deliver relevant advertising (where enabled)

We may also use personal information where required or authorised by law.

5. Ticketing

Tickets are sold through our ticketing partner Eventbrite. When you purchase tickets, Eventbrite collects and handles your personal information in accordance with Eventbrite’s privacy policy and terms.

We may receive limited information from Eventbrite for operational and communication purposes, such as purchaser name, email address, order status, ticket type and quantities, and check-in/attendance-related information.

6. Email marketing

If you subscribe to receive updates, your details will be stored and processed via Mailchimp, our email marketing platform. You can unsubscribe at any time using the link in our emails or by contacting us.

7. Cookies, analytics, and advertising

We use cookies and similar technologies to help the website function, understand how it’s used, and support marketing.

Our website may use:

Google Analytics 4 (GA4) to understand website traffic and usage
Google Tag Manager to manage website tags and measurement tools
Meta Pixel to measure advertising performance and support remarketing (showing ads to people who have visited our site)

You can manage cookies in your browser settings. Blocking cookies may impact site functionality.

If we use a cookie consent banner, it may allow you to manage analytics and marketing cookies more granularly.

8. Direct marketing

Where you have opted in (or where otherwise permitted by law), we may send you marketing communications about Wings Over Shellharbour (e.g. ticketing, offers, announcements and event updates). You can opt out at any time via the unsubscribe link in our emails or by contacting us.

9. Who we disclose personal information to

We may disclose personal information to:

Our staff and contractors who assist with operating the website and event
Service providers who help us deliver services, including:
- Eventbrite (ticketing)
- Mailchimp (email marketing)
- Website hosting, maintenance and security providers
- Analytics and advertising providers (Google/Meta, including via Tag Manager)
Professional advisers (e.g. legal, accounting) where necessary
Government agencies or regulators where required by law

We do not sell personal information.

10. Overseas disclosure

Some of our service providers may store or process information outside Australia (for example, in the United States). Where we disclose personal information overseas, we take reasonable steps to ensure appropriate safeguards are in place consistent with this Privacy Policy and the Australian Privacy Principles.

11. Data security and retention

We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure.

We retain personal information only for as long as necessary for the purposes described in this policy (or as required by law). We may then delete or de-identify it.

12. Accessing and correcting your information

You may request access to personal information we hold about you and request corrections if it is inaccurate, out of date, incomplete, irrelevant or misleading.

To make a request, contact us at contact@wingsovershellharbour.com.au. We may need to verify your identity.

13. Complaints

If you have a privacy concern or complaint, please contact us and we will respond within a reasonable timeframe. If you are not satisfied with our response, you may be able to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

14. Links to other websites

Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.